Management Insight and Leadership Secrets of the Legendary Former CEO of
General Electric
Lead More, Manage Less
1
Lead
Managers muddle - leaders inspire. Leaders are people who inspire with clear
vision of how things can be done better. "What we are looking for are leaders at
every level who can energize, excite and inspire rather than enervate, depress,
and control."
2
Manage Less
"We are constantly amazed by how much people will do when they are not told what
to do by management." In the new knowledge-driven economy, people should make
their own decision. Managing less is managing better. Close supervision, control
and bureaucracy kill the competitive spirit of the company. "Weak managers are
the killers of business; they are the job killers. You can't manage
self-confidence into people."
3
Articulate Your Vision
"Leaders inspire people with clear visions of how things can be done better."
The best leader do not provide a step-by-step instruction manual for workers.
The best leaders are those who come up with new idea, and articulate a vision
that inspires others to act.
4
Simplify
Keeping things simple is one of the keys to business. "Simple messages travel
faster, simpler designs reach the market faster and the elimination of clutter
allows faster decision making."
5
Get Less Formal
"You must realize now how important it is to maintain the kind of corporate
informality that encourages a training class to comfortably challenge the
boss’s pet ideas."
6
Energize Others
Genuine leadership comes from the quality of your vision and your ability to
spark others to extraordinary performance. Getting employees excited about their
work is the key to being a great business leader. "We now know where
productivity - real and limitless productivity - comes from. It comes from
challenged, empowered, excited, rewarded teams of people."13
7
Face Reality
Face reality, then act decisively. Most mistakes that leaders make arise from
not being willing to face reality and then acting on it. Facing reality often
means saying and doing things that are not popular, but only by coming to grips
with reality would things get better.
8
See Change as an Opportunity
Change is a big part of the reality in business. "Willingness to change is a
strength, even if it means plunging part of the company into total confusion for
a while... Keeping an eye out for change is both exhilarating and fun."1
9
Get Good Ideas from Everywhere
New ideas are the lifeblood of business. "The operative assumption today is that
someone, somewhere, has a better idea; and the operative compulsion is to find
out who has that better idea, learn it, and put it into action - fast."10
10
Follow up
Follow up on everything. Follow-up is one key measure of success for a business.
Your follow-up business strategy will pave the way for your success
Build a Winning Organization
11
Get Rid of Bureaucracy
The way to harness the power of your people is "to turn them loose, and get the
management layers off their backs, the bureaucratic shackles off their feet and
the functional barriers out of their way."
12
Eliminate Boundaries
In order to make sure that people are free to reach for the impossible, you must
remove anything that gets in their way. "Boundarylessness" describes an open
organization free of bureaucracy and anything else that prevents the free flow
of ideas, people, decisions, etc. Informality, fun and speed are the qualities
found in a boundaryless organization.
13
Put values First
Don’t focus too much on the numbers. "Numbers aren’t the vision; numbers are
the products."9 Focus more on the softer values of building a team, sharing
ideas, exciting others.
14
Cultivate Leaders
Cultivate leaders who have the four E’s of leadership: Energy, Energize, Edge,
and Execution; leader who share values of your company and deliver on
commitments.
15
Create a Learning Culture
Turn your company into a learning organization to spark free flow of
communication and exchange of ideas. "The desire, and the ability, of an
organization to continuously learn from any source, anywhere - and to rapidly
convert this learning into action - is its ultimate competitive advantage"
Harness Your People for Competitive Advantage
16
Involve Everyone
Business is all about capturing intellect from every person. The way to engender
enthusiasm it to allow employees far more freedom and far more responsibility.
17
Make Everybody a Team Player
Managers should learn to become team players. Middle managers have to be team
members and coaches. Take steps against those managers who wouldn’t learn to
become team players.
18
Stretch
Stretch targets energize. "We have found that by reaching for what appears to
be the impossible, we often actually do the impossible; and even when we don’t
quite make it, we inevitably wind up doing much better than we would have done."
19
Instill Confidence
Create a truly confident workforce. Confidence is a vital ingredient of any
learning organization. The prescription for winning is speed, simplicity, and
self-confidence. Self-confident people are open to good ideas regardless of
their source and are willing to share them. "Just as surely as speed flows from
simplicity, simplicity is grounded in self-confidence."15
20
Have Fun
No one should have a job they don't enjoy. If you don't wake up energized and
excited about tackling a new set of challenges, then you might be in the wrong
job.
Build the Market-Leading Company
21
Be Number 1 or Number 2
"When you’re number four or five in a market, when number one sneezes, you get
pneumonia. When you're number one, you control your destiny. The number fours
keep merging; they have difficult times. That's not the same if you're number
four, and that’s your only businesses. Then you have to find strategic ways to
get stronger. But GE had a lot of number ones."
21
Live Quality
"We want to change the competitive landscape by being not just better than our
competitors, but by taking quality to a whole new level. We want to make our
quality so special, so valuable to our customers, so important to their success
that our products become the only real value choice.
22
Constantly Focus on Innovation
"You have just got to constantly focus on innovation. And more competitors.
You’ve got to constantly produce more for less through intellectual capital.
Shun the incremental, and look for the quantum leap." Now the fundamentals have
got to be more education. More information knowledge, faster speeds, more
technology across the board.
23
Live Speed
"Speed is everything. It is the indispensable ingredient of competitiveness."
Speed, simplicity and self-confidence are closely intertwined. By simplifying
the organization and instilling confidence, you create the foundation for an
organization that incorporates speed into the fabric of the company.
25
Behave Like a Small Company
Small companies have huge competitive advantages. They "are uncluttered, simple,
informal. They thrive on passion and ridicule bureaucracy. Small companies grow
on good ideas - regardless of their source. They need everyone, involve
everyone, and reward or remove people based on their contribution to winning.
Small companies dream big dreams and set the bar high - increments and fractions
don't interest them."
More about Jack Welch
http://www.fastcompany.com/magazine/59/spy.html
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loverty
My choice,My love!
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